Frequently Asked Questions

You can book an appointment through the Appointments page in your dashboard. Select your preferred doctor, choose consultation mode (video or in-person), and pick a suitable date and time.

MediBuddy is our AI-powered medical assistant that can answer your health-related questions 24/7. It uses advanced AI to provide accurate medical information based on trusted medical resources.

Your health records are available in the Health Summary section of your dashboard. You can view your vital signs, prescriptions, and medical history anytime.

We offer both video consultations and in-person appointments. Video consultations are convenient for quick check-ups, while in-person visits are recommended for thorough examinations.

Go to the User Profile section in your dashboard to update your personal information, contact details, and medical history.

Yes, we use industry-standard encryption and security measures to protect your medical data. Your information is stored securely and is only accessible to you and your authorized healthcare providers.

Yes, you can manage your appointments through the Appointments or Calendar section. Please note that cancellation policies may vary by doctor.

After your consultation, your doctor can provide digital prescriptions which will be available in your Health Summary. You can view and download them anytime.

We accept various payment methods including credit/debit cards, UPI, and digital wallets. Payment is processed securely through our encrypted payment gateway.

You can reach our support team through the Contact page or use the chat support feature in your dashboard. We're here to help 24/7.